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How to Contact HealthAlliance Hospital

Thank you for your interest in HealthAlliance Hospital. If you have questions, comments or concerns, please e-mail or contact us by mail or telephone using the information provided below.

Call Us
Online Telephone Directory (list of department numbers)
Connecting to all departments - 978-466-2000

Appointments
Please do not use e-mail to schedule, reschedule or cancel an appointment. Contact your health care provider's office directly or call our main telephone number: 978-466-2000. We are happy to refer you to a HealthAlliance Hospital doctor. Call 978-665-5900.

Billing Questions
E-mail or call 978-870-1503.

Birth Certificates 
Birth certificates are not issued by hospitals. The City of Leominster and local town halls issue certificates for births at HealthAlliance Hospital. Learn more by visiting the City of Leominster web site and clicking on City Clerk, calling Leominster City Hall at 978-534-7536 or contacting your local town hall.

Careers at HealthAlliance Hospital
Online job listingsE-mail our Human Resources Department directly with all questions about jobs at HealthAlliance Hospital, or call 978-466-2224.

Concerns about Care
To ensure personal attention, we encourage you to call our patient representatives (978-343-5004) if you have concerns about care. Alternately, because e-mail is not secure, we suggest writing to us at the Department of Patient Care Services, HealthAlliance Hospital, 60 Hospital Road, Leominster, MA 01453. To ensure confidentiality of our communication back to you, HealthAlliance Hospital limits communication regarding patients to telephone and U.S. mail.

Directions/Parking
Directions, map and parking information

Donations
E-mail or call 978-466-2341.

Financial Counseling
E-mail or call 978-466-4347.

Find a Physician (online physician directory)
Online physician directory. Personal assistance in selecting a HealthAlliance Hospital physician: e-mail or call 978-665-5900 (weekdays, 8 am to 5 pm). To receive a copy of our medical staff directory, e-mail or call 978-665-5900.

General Inquiries
E-mail or call 978-466-2000 (HealthAlliance Hospital main telephone number).

Home Health Care
About home health care services. Questions: e-mail or call 978-728-0621.

Hospice Care 
About hospice care. Questions: e-mail or call 978-728-0621.

Media Inquiries
E-mail or call 978-466-2214.

Medical Advice - Information about Medical Conditions
We are unable to respond to e-mail asking for medical advice. The best resource for medical information is your health care provider. In an emergency, dial 911.

Medical Records
Medical record request information. Additional information: e-mail or call 978-466-2837.

Volunteering
About volunteering. Questions: e-mail or call 978-466-2778.

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HealthAlliance Hospital Burbank Campus, 275 Nichols Road, Fitchburg, MA 01420 | 978-343-5000
HealthAlliance Hospital Leominster Campus, 60 Hospital Road, Leominster, MA 01453 | 978-466-2000
Fully accredited by
the Joint Commission