Financial Counseling

UMass Memorial Medical Center is committed to providing quality health care services to everyone, regardless of financial situation. Patients with limited or no health insurance, or those on a fixed or limited income, are encouraged to speak with our financial counselors, who can provide information on state and federal programs available to help fund health care services. Learn more about how to enroll in one of the state's free or low-cost health insurance programs.

Click here for Worcester area food assistance programs.

Patient Financial Services is open Monday through Friday, 8 am to 4:30 pm. To make an appointment or to obtain more information, e-mail or call 508-334-9300.

You need health insurance?
Sick happens! And it is costly. The average cost for an emergency room visit is $2,000 if you do not have health insurance.

Our financial counselors can help by enrolling you in one of the state's free or low-cost health insurance programs. Call 508-334-9300 and speak to a financial counselor.

About Free or Low-cost Health Insurance 
You and your family may be able to get free or low cost health insurance, even if you work. Commonwealth Care covers what you need to take care of your health including:

  • Doctor's visits
  • Hospital care
  • Prescription medicines
  • Vision care and eyeglasses

UMass Memorial health insurance counselors can:

  • Explain the programs and answer questions
  • Fill out the paperwork
  • Help you choose the insurance plan best for you
  • Help you pick your doctors
  • Help you qualify for insurance coverage

For more information, call 508-334-9300.