Quality, Patient Safety and Patient Experience

The mission of HealthAlliance Hospital is to improve the health of the people of our diverse communities of Central New England through culturally sensitive excellence in clinical care, service, teaching and research.

To deliver on this promise, we work unrelentingly on improving the quality and safety of the care we deliver. We are proud of our achievements. However, our goal is to constantly improve even more. We do this by centering our care on one patient at a time. Our physicians and staff work in teams drawing on their experience in many medical disciplines to ensure each patient's best outcome. We strive to have the best medical technology available for your care. And compassion and caring are integral to our work. You expect nothing less.

We invite you to explore this section of our web site to better understand our quality and safety program. We proudly share information on how we meet and exceed national standards of care. And we likewise share our improvement work as we continue to deliver on our promise to you.