What Our Patients Say

Every member of our HealthAlliance Hospital staff is committed to ensuring that our patients and their family members are completely satisfied with their care. Our commitment is to provide the highest quality of safe and effective care that meets the emotional, spiritual, and cultural needs and preferences of our patients. Our goal is for each patient to feel cared for in the best possible way. To this end, we work with patients and families to continuously improve the patient and family experience of care.

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"I feared that I had suffered a heart attack. As my wife and I walked into the Emergency Room at HealthAlliance Hospital - Leominster Campus, I didn't know what to expect. Over the next couple of hours, it was my good fortune and privilege to receive and witness the absolute best of modern medical care. Although flat on my back, I was awake and aware during a rapid sequence of events that progressed without pause until completed. For their great dedication and selflessness and giving me the opportunity to continue living, I am forever grateful to the good doctors, nurses, technicians and other health care professionals of HealthAlliance Hospital."

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"The nurses were knowledgeable, kind and supportive. They made our stay at the hospital comfortable. I was impressed with the care I received."

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"The staff is incredible. They work together like a well oiled machine. No patient goes uncared for. I would recommend this facility in a heartbeat. I am a paraplegic. I could not walk. I went into your facility in a wheelchair and now I walk with Lofstran crutches."

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"I was admitted to your hospital as an emergency room patient and then transferred. During my stay at HealthAlliance Hospital - Leominster Campus I received an extremely high level of nursing care."

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"Please accept my sincere thanks and appreciation for your cardiac rehabilitation program ... well done from start to finish."

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"I cannot say enough about how I was treated, cared for and helped during my stay, along with the way my wife was treated."

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"On a scale of 1 to 10, I would rate my care and the concern of the staff at an 11. In my opinion, there is no better emergency room."