"Together with the MNA - University Campus, we have reached an agreement that meets the objectives of the Medical Center and is also in the best interests of our nurses and most importantly the patients and the families in the communities we serve."
-Eric Dickson, MD, president and CEO, UMass Memorial Health Care
Is the Medical Center open?
Yes, all campuses of our Medical Center are open for business as usual. Our Emergency Departments are open 24/7; and clinics are open regular hours. We continue to admit patients, perform surgeries and run diagnostic tests.
Is the Emergency Department open?
Yes, our Medical Center Emergency Departments are open 24/7. Our Life Flightair ambulance helicopter and our ambulances are operating as usual.
Is UMass Memorial staffed to care for patients hospitalized on the University Campus?
Yes. Our University Campus, along with all other campuses of our Medical Center, are fully operational. Because the MNA nurses and our medical center reached agreement, your UMass Memorial nurses will be here to care for you – delivering the same excellent quality care that you have come to expect from the Medical Center.
Will I still have my surgery/procedure/test/appointment?
Yes. The Medical Center is operational, and we continue to admit patients who require our care.
Your surgery/procedure/appointment will take place as scheduled, unless you have been contacted directly with a change. If you have questions, please contact your doctor’s office...
If you have additional questions, please call our Patient Information Line at 1-877-358-2602.
More information about the nurses’ agreement
Please visit our special information website, www.umassmemorialchange.org to learn about the agreement.