Jo Ann A., Otis, MA
"I had a liver cyst that was surgically removed but, soon after, the cyst had reconstituted and was even larger. After frequent treatments under the care of Dr. Shimul Shah and Dr. Sarwat Hussain, the cyst collapsed. But Dr. Shah and Dr. Hussain never threw up their hands. They collaborated until they found the right option for me. I didn't meet a single doctor or nurse who didn't want to be working at UMass Memorial Medical Center. I had complete faith in them. The Medical Center has wonderful and caring people at all levels and all of my needs were heard and addressed."
Michael H., Whitinsville, MA
"I had liver cancer that kept me from doing anything. Before I went into the hospital, I was unable to even walk. Upon entering the emergency room at UMass Memorial Medical Center, I was diagnosed in one hour and put into a room. Dr. Shimul Shah's positive outlook and confidence made me feel comfortable. He is caring, has a great bedside manner, and his personality is honest and true. He is proud of what he is doing. Thanks to Dr. Shah and the UMass Memorial Medical Center staff, I am alive and doing very well. And I have been able to lose the weight I needed to in order to feel healthy, both mentally and spiritually. I owe my life to them."
Sarah F., Woodstock, CT
While on dialysis and waiting for my transplant, it was very difficult to find the energy to work full time and take care of my horses. An employee since 1996, I have always trusted UMass Memorial Medical Center for my care. With my medical insight, I felt I had the best care possible. The doctors and nurses were always on top of their game. After my transplant, it's like having a new life! I can get up, feel good, and do whatever I want to do. I can live the kind of life I want to live. I am so grateful for the doctors and nurses at UMass Memorial Medical Center."
Kristina S., Whitinsville, MA
"I had end-stage renal failure and was on dialysis for three years. Even before dialysis, I was sick and tired all the time. I couldn't have dinner parties or go out with friends. Then I had my kidney transplant and was in complete awe of how people at UMass Memorial Medical Center mobilized. Everyone was wonderful and treated me so well. The doctors and nurses explained everything to me right from the beginning - I rarely had to ask a question. When I left, nurses were hugging me goodbye. Thanks to UMass Memorial Medical Center, I am now able to fish and go to my son's baseball games."
Barbara H., Collinsville, VA
"When my sister needed a kidney transplant, I was so happy to donate a kidney to her. I had promised to be there for her if she ever needed me. When the time came for the transplant, we chose UMass Memorial Medical Center. It was the best decision we could have made. The procedure went so smoothly and the donated kidney worked so well that my sister was released two days earlier than expected! The staff went out of its way to make it the best possible experience for us. I came home with a bag of gifts from my medical team, including a kidney-shaped pillow with notes on it from my surgeon and transplant support team."
Lorraine R., Holden, MA
"There are not enough words to express my gratitude and thanks to the entire transplant team at UMass Memorial Medical Center. The day I met the team - all of the nurses and physicians - I knew I was in good hands. They were all so very warm and friendly. I was anxious and worried about the procedure, but their personal touch helped me relax, which reduced my anxiety and helped me feel more comfortable during the transplant procedure. The UMass Memorial transplant team is the cream of the crop and the best of the best. I love them all."