Heart and Vascular Hospital Enhances Patient Care

This article originally appeared in Connections, a magazine published for physicians and the community by UMass Memorial Medical Center.

Great patient care is at the heart of everything at UMass Memorial. Since 2005, the Medical Center has focused its efforts on providing the most comprehensive heart and vascular services in Central Massachusetts. These efforts culminated recently with the opening of a Heart and Vascular Step-down Unit on the University Campus, the latest piece of the Heart and Vascular Hospital at UMass Memorial. The "hospital within a hospital" was developed to provide the best possible care by leveraging the shared expertise of outstanding specialists in cardiothoracic surgery, vascular surgery, cardiovascular medicine and imaging.

Significant physical and operational changes, including consolidating services in a single location and cohorting patients on dedicated cardiac and vascular units, have helped ensure that when patients are referred to our center, they receive multiple looks from specialists with a range of cardiovascular expertise.

"We have seen tremendous results by changing the way we care for heart and vascular patients," said Robert Phillips, MD, PhD, director of the Heart and Vascular Center of Excellence and senior vice president at UMass Memorial Medical Center.

The results are all positive. UMass Memorial was recently named the number one hospital in Massachusetts for surviving a heart attack and number two in the nation according to the Center for Medicare and Medicaid Services. The Cardiac Surgery Program at the Medical Center is one of the leading programs of its kind in the nation based on benchmarks established by the American Society of Thoracic Surgeons. The Division of Vascular and Endovascular Surgery performs comprehensive vascular surgery and minimally invasive endovascular procedures for the most complex and critically ill patients in the region. And in interventional cardiology, the door-to-balloon time for ST-elevation myocardial infarction patients is far better than national standards.

"When we opened the Heart and Vascular Step-down Unit, it solidified our goal to provide integrated, patient-centered cardiovascular care and to serve as a forum for education and research in cardiovascular medicine and surgery," said Dr. Phillips. "With this new component of the Heart and Vascular Hospital, patients can take comfort in knowing they are receiving care in specific units from expert staff who specialize in caring strictly for their condition."

The step-down unit provides care for patients who do not require the intensive level of monitoring and care of the Heart and Vascular ICU. All 18 beds are now open. An in-unit noninvasive diagnostic laboratory is also open. The Heart and Vascular Hospital also features the 16-bed Heart and Vascular ICU with eICU capability and a cardiovascular medical/surgical floor. Rounding out the Heart and Vascular Hospital at UMass Memorial are the general and preventive heart and vascular services in the Cardiovascular Ambulatory Center, the region's most state-of-the-art operating rooms, as well as Catheterization and Electrophysiology Labs.

Louis Messina, MD, chief of the Division of Vascular and Endovascular Surgery, believes the new facilities, staff and strong research component all help make UMass Memorial the regional leader for heart and vascular care. "Dedicating units to care for heart and vascular patients helped us develop an integrated team to provide the highest standard of care for our patients."

Heart and vascular appointments: 508-334-3452