UMass Memorial Health Care is committed to improving the health status of all those it serves and to addressing the health problems of the poor and other medically underserved populations. We aim to improve the health status of our communities by addressing some of the social, economic and political obstacles that prevent people from attaining optimal health.
Read our 2012 Community Benefits Report.
Our Community Benefits Program supports community health initiatives that address unmet health needs in a proactive manner through partnerships with many local human service organizations. The Community Benefits Advisory Committee, for example, works collaboratively with UMass Memorial Health Care and makes specific recommendations for program activities, identifies needs, generates new ideas, plans and expands existing services, and provides overall program support.
Click on the links below to view the 2009 Community Benefits Report for each of our hospitals. Also read our system brochures from 2009, 2010 and 2011. As part of our commitment to improve our community's health, major initiatives of the Community Benefits Programs include:
UMass Memorial Medical Center - Mobile medical and dental services, healthy communities, literacy, youth development and violence prevention, children's wellness and protection, senior services, health services in low-income neighborhoods, mental health services for youth, and programs for the uninsured, underinsured, indigent and homeless
- Learn more about our community benefits mission and target populations from 2010, 2012 and 2013
UMass Memorial Medical Center joined efforts with Common Pathways, a Health Communities Coalition comprised of more than 30 health and human service organizations, in the development of its Needs Assessment report. Input from community stakeholders and experts were taken into account, and our Community Benefits Advisory Committee also provided guidance. The following strategies were used by the Medical Center to conduct the assessment:
- Conducted interviews and focus groups with community-based organizations and residents
- Conducted outreach efforts to medically underserved populations and convened meetings with neighborhood/community groups
- Reviewed primary and secondary data
- Organized community forums to share findings and release of final report
- Organized task forces for further action in identified priority areas
Clinton Hospital - Community outreach, school activities, medication and home safety for seniors
HealthAlliance Hospital - Access to health care for the uninsured, healthy communities, domestic violence, behavioral health, women's health, community health, dental hygiene
Marlborough Hospital - Access to dental and health services, literacy, access to health care for the uninsured
Wing Memorial Hospital - Community education and health fairs, senior services, children's health, support groups, mentoring, mental health, education programs, physician community education
Community Health Needs Assessment
Advancing the health of a community is critical for improving quality of life and enhancing social and economic well-being. To this end, the Medical Center co-led a comprehensive community health planning effort with the City of Worcester Division of Public Health and Common Pathways. More than 150 individuals representing diverse institutions and community organizations were convened to establish a Community Health Improvement Plan (CHIP) to serve as a roadmap for the future health of the region.
The CHIP effort had two phases: (1) conducting the Community Health Needs Assessment (CHA), which included the City of Worcester and the outlying towns of Shrewsbury, Millbury, West Boylston, Leicester and Holden. This process involved the collection and analysis of data from multiple primary and secondary sources. Primary sources included key informant interviews with a diverse group of medical providers such as emergency, specialty and primary care as well as focus group discussions and interviews. An online survey to which more than 1,300 individuals responded was also used. In total, approximately 1,745 individuals representing a range of populations and institutional leaders including neighborhood residents, youth, immigrant groups, seniors, government, philanthropy, educational leaders, and social service and health care provided input.
View the CHA report that examines a range of health behaviors and outcomes, social and economic issues, health care access, and gaps and strengths of existing resources and services.
CHIP identifies and includes strategies and measures for the following five priority areas:
- Healthy Eating/Active Living
- Behavioral Health
- Primary Care/Wellness
- Violence/Injury Prevention
- Health Equity/Health Disparities
The CHIP is intended to be a living document and will be reassessed on an annual basis. View the full CHIP report.
In conjunction with this effort, UMass Memorial completed its three-year Community Health Needs Assessment and Community Benefit Plan in December 2012. The Community Benefits Plan closely aligns with the CHIP and was approved by the Community Benefits Board of Trustees.