Contact Us

How to Contact Wing Memorial Hospital and Medical Centers

Thank you for your interest in Wing Memorial Hospital and Medical Centers. If you have questions, comments or concerns, please e-mail or contact us by mail or telephone using the information provided below.

Call Us
Online Telephone Directory (list of department numbers)
Connecting to all departments - 413-283-7651

Appointments
Please do not use e-mail to schedule, reschedule or cancel an appointment. Contact your health care provider's office directly by calling one of the telephone numbers below:

Wing Memorial Hospital switchboard - 413-283-7651
Wing Medical Centers:

We are happy to refer you to a Wing Memorial doctor. Call 413-284-5365.
 
Billing Questions
E-mail or call our customer service line at 413-284-5500 for billing inquiries.

Careers at Wing Memorial Hospital
Online job listings. E-mail our Human Resources Department directly with all questions about jobs at Wing Memorial Hospital and Medical Centers.

Concerns about Care
To ensure personal attention, we encourage you to call our patient representatives (413-284-5297) if you have concerns about care. Alternately, because e-mail is not secure, we suggest writing us at Department of Regulatory Affairs, Wing Memorial Hospital and Medical Centers, 40 Wright Street, Palmer, MA 01069. To ensure confidentiality of our communication back to you, Wing Memorial limits communication regarding patients to telephone and U.S. mail.

Directions/Parking
Directions, map and parking information

Donations
Learn about how to make a donation. E-mail or call 413-284-5798.

Financial Counseling
E-mail or call  413-284-5540 or 413-284-5500.

Find a Physician (online physician directory)
Online physician directory. For personal assistance in selecting a Wing Memorial physician, e-mail or call 413-284-5365 (weekdays 8 am to 5 pm).

General Inquiries
E-mail or call 413-283-7651.

Media Inquiries
E-mail or call Public Relations at 413-284-5238.

Medical Advice - Information about Medical Conditions
We are unable to respond to e-mail asking for medical advice. The best resource for medical information is your health care provider. In an emergency, dial 911.

Medical Records
Medical record information. Additional information: e-mail or call 413-284-5391.

Volunteering
About volunteering. Questions: e-mail or call 413-284-5235.